Privacy Policy

1. Introduction

Hayagreev Urja Private Limited ("Hayagreev Urja", "HUPL", "Company", "we", "our", or "us") is committed to protecting the privacy and personal information of visitors, customers, vendors, job applicants, business partners, and other stakeholders who interact with us through our website, services, and communications.

This Privacy Policy describes how we collect, use, disclose, store, and protect personal information when you visit our website, engage with our services, communicate with us, or otherwise interact with us.

This Privacy Policy is designed in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

2. About Us

Hayagreev Urja Private Limited
Registered Office & Corporate Office:
A-76, Sector 63,
Noida, Gautam Buddha Nagar,
Uttar Pradesh – 201301, India
Email: info@hayagreevurja.com
Phone: +91 8800112768
Website: https://hayagreevurja.com/

3. Scope of this Policy

• Our website
• Contact and inquiry forms
• Customer onboarding processes
• Vendor registration processes
• Career and recruitment applications
• WhatsApp Business communications
• Email communications
• Offline interactions related to our services

4. Information We Collect

4.1 Personal Information

• Full name
• Email address
• Mobile number
• Postal address
• Company name
• Designation
• Project location details
• Communication preferences

4.2 Business and Financial Information

• GST details
• PAN details
• Billing information
• Vendor registration details
• Contractual information

4.3 Recruitment Information

• Resume/CV
• Educational qualifications
• Employment history
• Professional certifications
• References

4.4 Technical Information

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of access
• Referring website information
• Website usage analytics

5. How We Collect Information

• Website contact forms
• Inquiry and lead generation forms
• WhatsApp Business communications
• Email correspondence
• Vendor registration forms
• Customer onboarding documents
• Recruitment applications
• Cookies and analytics technologies
• Direct interactions with our representatives

6. Purpose of Processing Personal Information

Service Delivery

• Providing solar EPC services
• Renewable energy project execution
• Rooftop solar installations
• Operations and maintenance services
• EV charging infrastructure solutions
• Energy consulting services

Customer Support

• Responding to inquiries and requests
• Providing technical support
• Managing customer relationships

Marketing and Communications

• Sending newsletters
• Sharing product and service updates
• Marketing communications
• Event invitations
• Industry insights and updates

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, improve website functionality, and support marketing activities.

8. Google Analytics

We use Google Analytics to understand how visitors use our website and improve website performance and user experience.

9. Sharing of Personal Information

We do not sell personal information.

• Google Workspace services
• Website hosting providers
• IT support providers
• Analytics providers
• Communication service providers
• WhatsApp Business services
• Business partners where required
• Legal authorities where required by law

10. International Data Transfers

Some service providers may process information outside India. Appropriate safeguards will be maintained as required under applicable laws.

11. Data Retention

• Inquiry and contact information: Up to 3 years
• Recruitment records: Up to 1 year
• Customer and contractual records: As required by law
• Financial and tax records: As required by applicable laws

12. Data Security

We implement reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

13. Your Rights

• Access your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Withdraw consent
• Lodge grievances regarding personal data processing

14. Children's Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children without appropriate authorization.

15. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

16. Grievance and Privacy Contact

Privacy Officer
Hayagreev Urja Private Limited
A-76, Sector 63, Noida, Gautam Buddha Nagar,
Uttar Pradesh – 201301, India
Email: info@hayagreevurja.com
Phone: +91 8800112768

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised effective date.

18. Consent

By accessing our website, submitting information, communicating with us, or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, processing, and disclosure of your information as described herein.